To schedule, coordinate, assist, and oversee the staffing and maintenance of the CAPSEA domestic violence shelter and donation center. To deliver information, and trauma informed supportive & crisis services to those affected by domestic violence, sexual violence, & serious crimes in shelter and an office setting as needed.
MAJOR DUTIES AND RESPONSIBILITIES
Manage Shelter Staff
Schedule Shelter Staff to ensure proper Shelter coverage and meet client’s needs
Develop/update checklists of daily, weekly, monthly, and reoccurring shelter staff duties
Assign specific Shelter or Donation Center tasks as needed
Communicate with the Direct Services Supervisor and provide case status updates.
Communicate with Shelter Staff/Housing Staff/direct services staff and provide case status updates.
Attend Staff/Case Management/Supervision Meetings and disseminate relevant information.
Assist with Shelter Staff duties as needed to ensure the proper functioning of Shelter
Check in with Shelter Residents regularly for a status update
Deal with problems that arise with Shelter Residents and/or Shelter Staff as needed, and keep the Direct Services Supervisor/Executive Director informed of relevant issues
Review camera feed as needed and conduct daily security checks.
Advise on current shelter status with regards to possible shelter intake
Verify shelter intake paperwork is completed
Verify shelter discharge tasks are completed
Maintain shelter structure, equipment, and furniture to the best of abilities and bring attention to problems requiring outside or professional assistance
Inventory and organize supplies and inform the appropriate person(s) if specific supplies need to be purchased
Provide input on CAPSEA donation “Wish List” as needed
Respond to CAPSEA website inquiries regarding donations
Complete 10 additional training hours per year.
Must hold, at minimum, a high school diploma or GED
Associates or Bachelors degree in human services preferred
Must be familiar with “trauma-informed services” and all services provided by CAPSEA, Inc.
Must maintain a nonjudgmental attitude when working with all CAPSEA clients, guests, and staff
Must be able to handle emergency situations
Must be reliable, able to work independently, and work closely with a team
Must be able to manage and oversee the operations of a team of staff
Must be willing and able to work non traditional hours such as nights, weekends, and holidays as needed
Must be able to work flexible hours and be on call if necessary
Must be able to create a schedule
Must successfully complete CAPSEA, Inc.’s mandatory 80+ hours of training in Domestic Violence and Sexual Assault
Must possess a valid PA driver’s license, access to an insured vehicle, and willingness to transport victims while on duty if necessary
Must obtain Act 33 and Act 34, and FBI clearances
Must be capable of lifting/moving in excess of 20 pounds
This job description is subject to revision at any time by the Board of Directors at CAPSEA, Inc.