CAPSEA, Inc.: Shelter Manager

CAPSEA, Inc.

Position: Shelter Manager

Hours: 37.5 hours per week

Salary Range: $32,000

Reports To: Direct Services Supervisor

To schedule, coordinate, assist, and oversee the staffing and maintenance of the CAPSEA domestic violence shelter and donation center. To deliver information, and trauma informed supportive & crisis services to those affected by domestic violence, sexual violence, & serious crimes in shelter and an office setting as needed.

MAJOR DUTIES AND RESPONSIBILITIES

• Manage Shelter Staff
  
  • Schedule Shelter Staff to ensure proper Shelter coverage and meet client’s needs
  • Develop/update checklists of daily, weekly, monthly, and reoccurring shelter staff duties
  • Assign specific Shelter or Donation Center tasks as needed
  • Communicate with the Direct Services Supervisor and provide case status updates.
  • Communicate with Shelter Staff/Housing Staff/direct services staff and provide case status updates. 
  • Attend Staff/Case Management/Supervision Meetings and disseminate relevant information.
• Assist with Shelter Staff duties as needed to ensure the proper functioning of Shelter
• Check in with Shelter Residents regularly for a status update
• Deal with problems that arise with Shelter Residents and/or Shelter Staff as needed, and keep the Direct Services Supervisor/Executive Director informed of relevant issues
• Review camera feed as needed and conduct daily security checks. 
• Advise on current shelter status with regards to possible shelter intake
• Verify shelter intake paperwork is completed
• Verify shelter discharge tasks are completed
• Maintain shelter structure, equipment, and furniture to the best of abilities and bring attention to problems requiring outside or professional assistance
• Inventory and organize supplies and inform the appropriate person(s) if specific supplies need to be purchased
• Provide input on CAPSEA donation “Wish List” as needed
• Respond to CAPSEA website inquiries regarding donations
• Complete 10 additional training hours per year.

QUALIFICATIONS

• Must hold, at minimum, a high school diploma or GED
• Associates or Bachelors degree in human services preferred
• Must be familiar with “trauma-informed services” and all services provided by CAPSEA, Inc.
• Must maintain a nonjudgmental attitude when working with all CAPSEA clients, guests, and staff
• Must be able to handle emergency situations
• Must be reliable, able to work independently, and work closely with a team
• Must be able to manage and oversee the operations of a team of staff
• Must be willing and able to work non traditional hours such as nights, weekends, and holidays as needed
• Must be able to work flexible hours and be on call if necessary
• Must be able to create a schedule
• Must successfully complete CAPSEA, Inc.’s mandatory 80+ hours of training in Domestic Violence and Sexual Assault
• Must possess a valid PA driver’s license, access to an insured vehicle, and willingness to transport victims while on duty if necessary
• Must obtain Act 33 and Act 34, and FBI clearances
• Must be capable of lifting/moving in excess of 20 pounds

This job description is subject to revision at any time by the Board of Directors at CAPSEA, Inc.