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Safe Berks: Bilingual Counselor (2nd shift)

Position Title: Bilingual Counselor (2nd shift)

Core Hours: Wednesday through Friday, 12:30 p.m. – 9 p.m., Saturday and Sunday, 8 a.m. – 4:30 p.m. (flexibility on weekend hours)

Supervisor: Director of Counseling

Department: Counseling

FLSA Status: Non-Exempt

FLSA Exemption Test: N/A

Starting Salary/Hourly Rate: $19.00/hour

Position Summary

The primary focus of this position is to provide quality trauma informed empowerment counseling, facilitation of support groups and similar supportive services, and referrals to and for adult and child survivors of domestic violence and sexual assault and their significant others. To advocate on behalf of our clients with other systems in the community and serve as support for all victims and survivors. This position is designed for a self-sufficient proactive individual who is driven to help through implementation of new ideas and multi-services to best support victims and survivors of domestic violence and sexual assault.

Essential Duties & Responsibilities (includes but is not limited to the following):

  1. Provides assessment, intake, and individual empowerment counseling for adult victims and survivors as well as child survivors of domestic violence and sexual assault.
  2. Facilitate support groups for survivors in recovery from addiction and survivors within LGBT community.
  3. Facilitate book club for survivors residing in Safe Berks residential program (safe and bridge housing).
  4. Provide counseling at local prison and similar settings for survivors within the prison system.
  5. Assist survivors in scheduling counseling appointments and assess scheduling needs.
  6. Provide information and referrals to survivors and advocate on their behalf when necessary.
  7. Collaborate with internal staff and external agencies regarding client referrals.
  8. Maintain and organize client files, data, and adhere to confidentiality of client information.
  9. Track and maintain client outcomes, including surveys, individual report, and similar measurements.
  10. Input client information and data into electronic agency electronic system daily.
  11. Complete needed reports (Childline, Suicide, Incident Reports).
  12. Assist in the facilitation of advocate training classes provided to new staff, volunteers, and advocates.
  13. Attend professional development trainings and willingness to learn about community resources.
  14. Attend individual supervision, group supervision, and staff meetings during work hours as directed.
  15. Any other duties as designed by supervisor.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required.


Educational & Experience Requirements:


  • Bilingual English-Spanish speaking
  • Motivated self-starter who demonstrates sensitivity to the rights of victims and survivors and all issues of oppression, including from a feminist perspective
  • Strong time management and organization skills
  • Excellent interpersonal skills
  • Ability to work independently with minimal supervision (once weekly individual supervision, biweekly group)
  • Ability to work and collaborate interdepartmentally and amongst Counselors within department
  • Excellent verbal and written communication skills
  • Strong problem-solving skills with ability to handle crisis situations
  • Pro-active commitment to learning and professional development
  • Flexibility to adapt to growing needs and services of Counseling Department and willingness to assist team

Employment Experience (amount and kind)

  • One year of related experience in counseling or direct service operations

Education (general level required or specific courses)

  • Bachelor’s degree in Social Work, Psychology, Human Services, or another related field preferred
  • Degree can be substituted for Associate’s degree in related field with equivalent experience
  • High School diploma required

Essential Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to ten (10) pounds and may infrequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision.


  1. Completion of a background check request, FBI, State Police, and Child Abuse Clearances obtained prior to employment through agency vendor
  2. Completion of 66-hour Sexual and Domestic Violence Training provided by agency