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YWCA Harrisburg: Shelter Case Manager

YWCA Greater Harrisburg

Shelter Case Manager

The Violence Intervention and Prevention Department (VIP), a program of the YWCA Greater Harrisburg, provides comprehensive services to all victims of crime in Perry County. All VIP services are confidential, free of charge, and provided utilizing a trauma-informed, empowerment based service delivery model. The Shelter Case Manager will work directly with victims of crime utilizing VIP’s 45-day emergency shelter. Hours for this position are Tuesday through Saturday from 10 am to 6 pm.


  • Provide case management and supportive services to victims in shelter
  • Facilitate support groups and house meetings
  • Assist clients in developing goal plans and working towards identified goals
  • Make referrals to and collaborate with other community organizations
  • Provide crisis response and other services to all victims served by VIP
  • Participate in on-call rotations


  • Bachelor’s degree in human services or related field and prior related work experience required.
  • Experience working with victims of crime preferred.


  • Must have valid driver’s license and reliable transportation
  • Ability to work independently and utilize sound judgement
  • Effectively de-escalate crisis situations in a professional manner
  • Excellent written and verbal communication skills
  • Must obtain FBI, criminal background, and child abuse clearances

Job Type: Full-time

Pay: $34,000.00 per year


  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance


  • Weekend availability

Apply here