Your Safe Haven, Inc: Counselor/Advocate I

• Provide direct services via appointment, walk-in, hotline, or phone:
  • Crisis intervention,
  • Safety assessment and planning,
  • Supportive/empowerment counseling,
  • Systems advocacy and accompaniment (legal, medical, social services),
  • Referrals to community resources.
• Participate in the on-call rotation, including after-hours coverage and emergency medical or police accompaniment as needed.
• Maintain accurate, concise, and confidential records per agency and funder standards.
  • Enter data into Efforts to Outcome (ETO) system
• Monitor case progress and participate in case management activities.
• Complete procedural services such as:
  • Accompaniment during court proceedings,
  • Assistance with providing “prior comment” on legal decisions,
  • Coordination of property return,
  • Restitution advocacy,
  • Support with victim impact statements,
  • Assisting with Victims Compensation Assistance (VCAP) applications and follow-up,
  • Explain notifications, as required.
• Provide services in compliance with confidentiality, privilege, and mandatory reporting laws.

• Participate in case management and team meetings.
• Collect and maintain statistical data for reporting and quality assurance.
• Assist with agency outreach, awareness, and prevention activities.
• Contribute to training and cross-training activities for staff, volunteers, and community partners.

• Complete minimum required training, including:
  • 80-hour domestic violence and sexual assault training (if not already completed),
  • 5-hour practicum for sexual assault counselor qualification,
  • Minimum 10 hours of ongoing annual training related to victim services, trauma-informed care, or cultural competence.
• Maintain up-to-date knowledge of:
  • Relevant laws (e.g., Protection from Abuse, Sexual Assault Counselor Privilege, Child Protective Services Law),
  • Best practices in trauma-informed, culturally responsive services,
  • Agency and funder policies and procedures.

• Perform other related tasks as assigned by the Director of Direct Services or Executive Director.

Qualifications:

• Bachelor’s degree in social work, psychology, criminal justice, or related human services field or 3 years of significant relevant experience.
• Completion of mandatory training required by PCADV, PCAR, and PCCD standards, or willingness to complete upon hiring.
• Understanding of trauma-informed, survivor-centered service delivery.
• Ability to work effectively in crisis situations, handle competing priorities, and maintain professional boundaries.
• Excellent written and verbal communication skills.
• Commitment to upholding confidentiality and ethical practice standards.
• Reliable transportation, valid PA driver’s license, and proof of insurance.
• Act 33/34 Child Abuse, PA State Police, and FBI clearances required.
• Experience working with diverse populations and commitment to cultural responsiveness.

Desirable Qualifications:

• Experience in direct services for survivors of domestic violence, sexual assault, or other victim services.
• Bilingual or multilingual skills.
• Familiarity with Efforts to Outcomes (ETO) or other case management databases.
• Experience providing community training or public speaking.

Work Environment:

• Office setting with frequent field and community work.
• May require flexible schedule, including evenings, weekends, and holidays for on-call rotation.

Ethical Expectations:

• Adhere to agency policies and codes of ethics as outlined in PCADV, PCAR, and PCCD standards, including confidentiality, conflict of interest, and boundaries with clients.
• Uphold and promote the values and mission of Your Safe Haven, Inc.

Applications may be emailed to:  hr@yoursafehaven.org. Application Deadline is August 8, 2025.